Our Services
We provide Peace of Mind
Answering Services
- Virtual Reception
- Reception Overflow
- Reception Coverage
- After Hours
- 24/7 Emergency Line Monitoring
Safety Services
- Lone worker solutions
- Emergency Response
- 24/7 Safety Checks
- SPOT monitoring
Alarm Monitoring
- Oil & Gas Facility Alarm Monitoring
- Intrusion Monitoring
- Fire Alarm Monitoring
Hosted Phone Solutions
- Affordable Phone Systems Hosted by Us
- 24/7 Local Customer Service
- Multiple Function Key Options
- “0” to speak to an Agent (Answering Service)
CLIENT PORTAL
Access all your information on your account.
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- View all calls & messages.
- Print or email your reports.
- Update on-call or import on-call schedules.
- Update member changes and/or phone numbers.
- And much much more!
Hosted Phone Systems for Businesses
HOSTED PHONE SOLUTIONS
What is a Hosted Phone?
Simply put, phone systems that you don’t have to store at your office or HQ. They’re “hosted” by us “your phone provider” using a secure internet connection rather than a physical phone line.
Can you combine Hosted Phone & Answering Service?
Yes, absolutely! We can program a function key for your clients that prefer to speak to someone live.
What We Offer
We offer 24/7 Local customer service, unlike other hosted systems where you’re calling a 1-800 # to wait on hold for hours.
Programmable Function Keys
- On-call Personnel
- Office Hours or Info
- “O” to speak to an agent at Answering Service (if set-up)
Two Options for Function Keys
- Have access to our Client Portal to update the on-call schedules so the function keys reach the correct person
- Have us program/edit/change functions keys as required
Dependable 24/7 answering service
ANSWERING SERVICES
Virtual Reception
Our Virtual Receptionists provide you with reliable and professional 24/7 coverage ensuring you never miss a call. We can provide general information, answer questions, message taking, call transferring, order taking and appointment bookings. Hiring us lets you focus on your business while we take care of the calls.
Reception Overflow
Our Reception Overflow service ensures your clients will never get a busy signal or voicemail. We will take your overflow calls and transfer them to the appropriate contact, help with general information, answer basic questions, take orders, or take a message and dispatch via text or email promptly.
Reception Coverage
If your office receptionist is ill or you have a staff meeting or event coming up our Reception Coverage is a great option. Ensuring your clients still get a friendly professional voice at the other end and can direct your calls efficiently.
After Hours
24 hours a day 7 days a week we are here to take your calls. We take over at the end of the day, weekends, and holidays to support all your clients needs.
24/7 Emergency Line Monitoring
From fire response coverage to Oil & Gas spills we are here for all your emergency calls. We follow custom response plans for each company to ensure calls are handled in a timely manner and emergency response is dispatched promptly.
Dependable 24/7 safety monitoring
Safety solutions for your employees
SAFETY SERVICES
Lone worker solutions
We offer the whole package for your lone workers safety. Supplying custom work alone procedures and 24/7 live monitoring. Ensuring your company remains compliant with work alone regulations.
Emergency Response
Our 24/7 team monitors and responds to incident alerts or calls from multiple sources ensuring an efficient and quick response time.
Spot & GeoTrac Monitoring
We can monitor your satellite devices for work alone check-ins or if an employee needs to send an emergency alert. You will have piece of mind knowing that one of our experienced agents will receive it day or night.
2-way Radio Monitoring
Have your company radios installed at our office for 24/7 Monitoring. We can monitor safety checks as well as oil & gas alarms to eliminate the risk of missing an emergency call out.
Safety Checks
We provide around the clock safety checks for your employees working alone or in dangerous areas. Employees can call, text or email their check-ins to our reliable 24/7 agents. We will follow the custom procedure in place to ensure their safety is top priority.
Dependable 24/7 monitoring service
Helping protect your property from fire, theft and vandalism
ALARM MONITORING
Oil & Gas Facility Alarm Monitoring
CAS specializes in oil field compressor and well alarm monitoring. We provide oversight for all types of alarm monitoring equipment 24 hours a day, 7 days a week. Our services include answering emergency phone calls, receiving compressor and oilfield related alarms through 2-way radio, text messaging, telephone and email, then dispatching quickly and efficiently.
Intrusion Monitoring
We offer monitoring of intrusion for your home and business so that you, your family and co-workers are always safe.
Fire Alarm Monitoring
We offer monitoring of fire alarms for your home and business so that you, your family and co-workers are always safe.