Industries We Serve
While City Answering serves clients Canada Wide, we take additional pride in supporting the businesses in local and surrounding areas.
CAS has been serving property management firms for 25+ years. We can help with Reception Overflow, Reception Coverage and after hours to ensure your clients and tenets are always taken care. From answering general questions, message taking, transferring calls, and dispatching after hour emergency calls.
Our Virtual Receptionists are trained to answer your calls promptly and professionally offering reception overflow and coverage taking messages and transferring calls to the agent(s) requested. Keeping agents safe with 24/7 monitoring of CAS SOS buttons for agents showing properties in high risk areas or working alone.
Oil & Gas
We have specialized in the Oil & gas Industry for 25+ years from taking Emergency calls and alarms and dispatching promptly and efficiently to on-call dispatch 24 hours 7 days a week. Leave it to CAS to receive your compressor and well alarms and ensure there is minimal downtime with our experienced operators dispatching alarms promptly.
We supply efficient work alone programs and GPS devices ensuring your employees are safe and your company is compliant with work alone regulations.
Our Virtual Receptionist are trained to answer your calls promptly and professionally offering reception overflow and coverage taking messages and transferring calls to the department requested. Keeping office staff safe with CAS office panic buttons that can be taken anywhere.
With our many years of experience in the healthcare industry we can help with Reception Overflow & Coverage as well as after hour calls and emergencies. We create custom work alone programs for health care workers working alone or in high risk areas along with our work alone companion buttons, so workers always feel safe.
We have been serving the forestry sector for decades offering 24/7 After Hour emergency and Fire reporting phone lines with prompt reaction time. We offer monitoring of forestry employees working alone with strict work alone procedures in place to keep safety a top priority.
We offer Answering Service for all Trades including plumbing, heating & electrical to ensure your phones are answered day and night. Ensure your phone never goes unanswered so your client’s emergency issues are always taken care of.